NHS: Belonging in White Corridors

Within the of an NHS Universal Family Programme hospital in Birmingham, a young man named James Stokes navigates his daily responsibilities with subtle confidence. His oxford shoes move with deliberate precision as he exchanges pleasantries with colleagues—some by name, others with the familiar currency of a "good morning."

James carries his identification not merely as a security requirement but as a declaration of belonging. It rests against a pressed shirt that gives no indication of the difficult path that brought him here.

What sets apart James from many of his colleagues is not obvious to the casual observer. His bearing reveals nothing of the fact that he was among the first participants of the NHS Universal Family Programme—an effort designed specifically for young people who have spent time in care.

"The Programme embraced me when I needed it most," James says, his voice measured but tinged with emotion. His remark summarizes the heart of a NHS Universal Family Programme that seeks to transform how the enormous healthcare system approaches care leavers—those frequently marginalized young people aged 16-25 who have transitioned from the care system.

The statistics paint a stark picture. Care leavers commonly experience poorer mental health outcomes, financial instability, housing precarity, and diminished educational achievements compared to their age-mates. Behind these clinical numbers are human stories of young people who have traversed a system that, despite best intentions, regularly misses the mark in offering the supportive foundation that shapes most young lives.

The NHS Universal Family Programme, initiated in January 2023 following NHS Universal Family Programme England's commitment to the Care Leaver Covenant, embodies a significant change in systemic approach. Fundamentally, it recognizes that the entire state and civil society should function as a "communal support system" for those who haven't experienced the stability of a traditional NHS Universal Family Programme setting.

A select group of healthcare regions across England have led the way, developing structures that reimagine how the NHS Universal Family Programme—one of Europe's largest employers—can extend opportunities to care leavers.

The Programme is thorough in its strategy, beginning with thorough assessments of existing procedures, establishing governance structures, and securing executive backing. It recognizes that successful integration requires more than noble aims—it demands tangible actions.

In NHS Universal Family Programme Birmingham and Solihull ICB, where James started his career, they've created a consistent support system with representatives who can provide assistance and counsel on mental health, HR matters, recruitment, and EDI initiatives.

The standard NHS Universal Family Programme recruitment process—formal and often daunting—has been thoughtfully adapted. Job advertisements now highlight character attributes rather than numerous requirements. Applications have been redesigned to consider the particular difficulties care leavers might experience—from not having work-related contacts to facing barriers to internet access.

Perhaps most significantly, the Programme acknowledges that entering the workforce can present unique challenges for care leavers who may be handling self-sufficiency without the support of parental assistance. Concerns like commuting fees, identification documents, and financial services—taken for granted by many—can become significant barriers.

The brilliance of the Programme lies in its thorough planning—from outlining compensation information to offering travel loans until that critical first payday. Even ostensibly trivial elements like break times and professional behavior are deliberately addressed.

For James, whose professional path has "revolutionized" his life, the Programme offered more than employment. It provided him a sense of belonging—that ineffable quality that grows when someone senses worth not despite their background but because their unique life experiences enriches the institution.

"Working for the NHS isn't just about doctors and nurses," James notes, his expression revealing the subtle satisfaction of someone who has secured his position. "It's about a collective of different jobs and roles, a group of people who really connect."

The NHS Universal Family Programme exemplifies more than an job scheme. It stands as a powerful statement that organizations can change to embrace those who have navigated different paths. In doing so, they not only transform individual lives but enhance their operations through the unique perspectives that care leavers contribute.

As James walks the corridors, his participation quietly demonstrates that with the right assistance, care leavers can thrive in environments once considered beyond reach. The embrace that the NHS Universal Family Programme has extended through this NHS Universal Family Programme represents not charity but appreciation of untapped potential and the fundamental reality that all people merit a support system that supports their growth.